Why you should be a receptionist for a day

01/3/2012 | Inc. online (free registration)

Getting out of your office and spending a day doing your receptionist's job can help you to gain insights into your business, writes Steve Cody of Peppercom. "The receptionist is ... the brand ambassador with every one of your vendors as well as being the de facto, go-to person whenever the chips are down and an extra pair of arms and legs are needed," he writes.

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