Bottom line depends on accuracy of airline scales

01/5/2009 | Atlanta Journal-Constitution, The

With many airlines increasing fees for overweight luggage, one reporter checked the accuracy of airport scales at Atlanta's Hartsfield-Jackson International Airport and found that while most measure within a pound or two, some can vary dramatically. Analyst Henry Harteveldt suggests carriers ideally should calibrate their scales on a quarterly basis, now that baggage fees are contributing millions in annual revenue. "An airline needs to be fair because a customer shouldn't be charged unfairly, but an airline should be able to charge if it's justified," he said.

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Atlanta Journal-Constitution, The

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