Ryanair claims customer service is driving its growth

01/5/2014 | TravelWeekly.co.uk (U.K.)

Ryanair credits its customer-friendly approach for the increase in flier numbers. The number of passengers rose 4% from December 2012 to December 2013. "More likely, the aggressive pricing undertaken ... has been the key driver of the passenger increase," said James Hollins, an Investec analyst.

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