How to influence workers' behavior by altering their environment

01/10/2012 |

Before resorting to incentives, make small workplace changes to influence employees' behavior, Paul Hebert writes. For instance, try moving workers' desks closer together and holding meetings at locations outside your office. "Routines, and the environmental cues that reinforce them, are key to helping change behaviors. You'd be surprised how potent they can be," Hebert writes.

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