Column: Airline mergers could mean big changes for travelers

01/14/2008 | Wall Street Journal, The

Travelers might face higher fares and a decline in customer service if large airlines consolidate, Scott McCartney writes. He notes that although carriers could better survive high oil prices and economic downturns by merging, passengers historically have suffered from the business changes that accompany them -- confusion at airports, late flights, lost luggage and new frequent flier rules, for example.

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