Look at the big picture to set productive goals

01/14/2010 | Harvard Business Review online

Competency frameworks may be backed by good intentions, but they often fail to achieve their purpose and can even become counterproductive by being unwieldy, demanding the impossible and promoting mediocrity over excellence. Some better ways of implementing competency frameworks include creating a list of desired characteristics, checking that the characteristics aren't inversely correlated and keeping the organizational purpose in mind.

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