Business owners discuss what they're working on this year

01/17/2013 | New York Times (tiered subscription model), The

Alexandra Mayzler, owner of Thinking Caps Tutoring, has put systems in place to pave the way for the expansion of her company. "My biggest concern was I didn't want to grow if we didn't have a system in place," she said. "Now we have it, so there's no excuse." Still, managing employees can be difficult, according to Mayzler. Another business owner, Jessica Johnson, says she feels a desire to help her employees in addition to building her business. "If I can use my business or my position and whatever bit of voice I have to help somebody get closer to what they're supposed to be doing in life, I feel like that's part of my job," she said.

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