Column: Preventing ADA-related investigations hinges on a proactive approach

01/20/2014 | eHotelier.com

Hoteliers should adopt a proactive approach in ensuring their properties' compliance with regulations under the Americans with Disabilities Act in order to avoid a Justice Department investigation, writes Martin H. Orlick, an attorney with the Global Hospitality Group Hotel Lawyers. A comprehensive ADA compliance and prevention survey of a given hotel can show possible shortcomings in the business' physical attributes, policies and staff competencies related to serving disabled guests, Orlick writes.

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