Four Seasons aims for distinctive, speedy room service

01/20/2014 | (free registration)

Chris Hunsberger, a Four Seasons executive, discusses the company's room service, which prides itself on super-quick deliveries in 15 to 20 minutes. Each hotel has different items on the menu, as well as healthy choices. "We believe that a focus on our ability to get things to guests when they want it on their own terms is very important, whether we're talking about room service or other things," he said.

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