Major marketers that have placed convenience over security in their mobile commerce efforts run the risk of highly inconveniencing their customers if hackers obtain confidential data, as has happened recently with Target and Neiman Marcus, analysts say. Starbucks' storage of customer data in plain text is also seen as a vulnerability. "This seems to be a failure of the mobile app development process, as clear text credential should never be stored in this way. It showcases the challenge that developers face with regards to authentication," said Jamie Cowper, senior director at Nok Nok Labs.
Mobile commerce can pit convenience against security