Why customers aren't buying anything on your website

01/23/2013 | SCORE Small Business Success Blog

If customers are abandoning your e-commerce website without buying anything, it could be because you aren't providing them with the customer service they require, writes Rieva Lesonsky. For this reason, it's important to write an FAQ, offer a lot of details about your products and test your site to make sure it is working properly, she writes.

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