ASTA: Bumped passengers should be compensated more

01/24/2008 | Travel Agent Central

ASTA is asking the Department of Transportation to amend its 20-year-old rules regarding involuntarily bumped passengers, recommending that they be compensated twice as much for their troubles. "ASTA's recommendations ... would reduce the number of instances in which airline passengers are involuntarily bumped and, in the event that an airline is forced to bump a passenger, create a more stable and acceptable process for doing so," said ASTA president and CEO Cheryl Hudak, CTC.

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