Airline consolidation may negatively affect agents

01/27/2009 | Travel Weekly

Consolidation in the airline industry is prompting the resulting carriers to renegotiate contracts with travel agents. Although the airlines say the consolidated companies will "ensure commercial efficiency" and register other benefits, industry experts say that travel agents and large corporate accounts will likely experience fleeting advantages, at best. Eventually, contracts will be made with fewer agents, and the bargaining power of those agents will likely decline.

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