Citi aims for more online-banking innovation

01/28/2013 | AmericanBanker.com (free registration)

A redesigned website that makes navigation and services easier for customers and a focus on mobile banking applications have contributed to Citigroup's recognition as a leader in online banking, but "there's always more to do," said Tracey Weber, head of Internet and mobile banking. For example, Citi is experimenting with things like touch-oriented apps, she said.

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