Functional stupidity allows businesses to suspend doubt and create an environment of open communication, which can help productivity in the short term, says Mats Alvesson, a professor of organization studies at Lund University in Sweden. However, he warns that using the strategy in the long term can carry damaging consequences. "It is a double-edged sword. It is functional because it has some advantages and makes people concentrate enthusiastically on the task in hand," Alvesson says. "It is stupid because risks and problems may arise when people do not pose critical questions about what they and the organization are doing."
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