Panera Cares cafes reap more than money

01/28/2013 | Bloomberg Businessweek

Panera's pay-what-you-can Panera Cares concept has expanded to five locations with the opening last week of a Boston location. Customers who can't pay the full price often leave other signs of appreciation, including flowers, drawings and poems from a Chicago veteran who left his work to pay for his food, said manager Jimmy Hoppers.

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