Rights for disgruntled air travelers are murky

01/28/2013 | New York Times (tiered subscription model), The

The shortage of Federal Aviation Administration rules on what rights passengers have in the air regarding cabin movement, electronic devices and carry-on luggage has left some travelers feeling like victims of overreacting flight attendants. Complaints to the Transportation Department regarding airlines totaled 7,524 in the first nine months of last year, up from 5,231 in the same time frame the previous year.

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New York Times (tiered subscription model), The

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