It's never pleasant when a customer must cancel nonrefundable travel, especially when it results in your commissions being recalled. To help protect your business from lost revenue when this occurs, travel agents should consider offering their customers travel insurance that includes travel agency commission protection. If you are unfamiliar with this type of insurance, ask your travel insurance provider for details. Members interested in adopting, or expanding to, a consultancy fee based business model should review ASTA's Consultancy Fee Online Course.
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