Why you shouldn't apologize after a mistake

02/3/2013 | Fast Company online

Apologies are ineffective because they remind people of your mistake, they're unsatisfying to the people who have been wronged and they make it more difficult to find a solution, Shawn Parr writes. "People often demand an apology more as vengeance than as any way to improve matters. Instead, you need to be in a position of strength so that you can solve the problem and get past the screwup," Parr writes.

View Full Article in:

Fast Company online

Published in Briefs:

SmartBrief Job Listings for Business

Job Title Company Location
Vice President, HEDIS & Performance Outcomes
CareSource
Dayton, OH
Pharmacy Benefit Analyst/ Auditor
Confidential
Nationwide, SL_Nationwide