Opportunities to say "thank you" to customers abound

02/10/2009 | Manage Smarter

Few things are as important in sales as saying "thank you" to customers. A list of eight opportunities for thanking customers -- each time with a short, personalized thank-you note -- includes thanking them when they do business with you, when they compliment you, when they offer comments or suggestions, when they try something you recommended, when they recommend you and when they are patient.

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