Panelists at an SCTLive event in Miami discussed what it takes to draw luxury retailers to a project, then subsequently draw customers. Stanley Whitman, founder of Bal Harbour Shops, the highest-performing retail center in the world, said tenants were hesitant to sign with him at first. Some also objected to aesthetic choices, such as trees in the parking lot. Craig Robins, CEO and president of Dacra, said attracting customers -- which Bal Harbour and other luxury destinations in the Miami area do, even at an international level -- comes not just from having well-known retailers but from creating an experience for customers through architecture and a varied tenant list.
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