Why no one understands your e-mail

02/13/2006 | Wired magazine

The auditory cues that announce the difference between sincerity and sarcasm are absent in the affectless, cold text of e-mail, leading to frequent misunderstandings, psychology researchers say. According to one study, e-mail users have just a 50-50 chance of correctly interpreting the intended tone of an e-mail.

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