A coffee shop owner learns to tame her inner control freak

Lisah Smith says she was a "control freak" at her coffee shop, and she burned out in three years. When she jumped back into the business with the opening of the Hub Coffee House and Locavorium in Vancouver, British Columbia, she says, she was determined to learn from her previous mistakes. She found a partner, crafted a detailed business plan and hired workers she could trust, all helping the shop to open to "immediate success," Mark Evans writes.

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