9 ways to get better at breaking bad news

02/17/2014 | SmartBrief/SmartBlog on Leadership

When it comes to bad news, it's easy to leave employees feeling let down and demoralized, writes Joel Garfinkle. To minimize the damage, be honest and transparent, and follow up with interactions that stress each person's continuing value to the company. "Employees need to be informed so they don't feel surprised by additional negative news," Garfinkle writes.

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