Bounce-back messages are concern with text-to-9-1-1

02/18/2014 |

Some emergency response officials are concerned about the FCC's proposed rule to require wireless carriers to support text-to-9-1-1 by the end of the year. A bounce-back message system was required by the FCC with all cell phone carriers as of Sept 30, 2013, so that people who text 9-1-1 are advised when text service is not available in their area.. Currently, not all public safety answering points have enhanced technology to accept texts, although every PSAP can accept text messages in the form of TTY messaging. Where text to 9-1-1 is supported, 9-1-1 texters may not immediately know whether their text went through until the PSAP responds.

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