How new technology will change the financial-services industry

02/19/2014 | MoneyMarketing

The democratization of data-access and the mainstreaming of sophisticated technology will dramatically change the financial-services industry in coming years, says Adam Byford, managing director of Capita Financial Software. "Customers will have far more access to information themselves and the relationship with the adviser will change. The call upon the adviser will be for their absolute expertise," he predicts.

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