Video relay technology aims to foster communication

02/20/2008 | Federal Computer Week

The Library of Congress has turned to video relay technology to help employees with hearing impairments who use American Sign Language communicate more effectively with their colleagues who can hear. "This technology is leveling the playing field and allowing people to communicate as naturally as possible between two languages that used to be mutually exclusive," said Eric Eldritch, access programs manager at the library's office of work force diversity.

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