Claire's Stores goes silent amid online criticism

02/24/2012 | ZDNet

Claire's Stores is keeping its head down amid a social media firestorm stemming from accusations that the chain sold products that closely mimicked an independent designer's jewelry. The chain has shut down its Facebook comments, deleted critical posts, blocked some users and ignored Twitter messages by critics. "This 'head in the sand' approach will negatively impact the brand as customers turn away," Eileen Brown writes.

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