Here's a tip that has real utility, although it may come off as management babble at first. Ed Muzio, CEO of Group Harmonics, says we should write down our "Verbalized Summary Objectives" and then repeat them everywhere: At the start of meetings, upon introducing ourselves, even in casual chats. By telling people exactly what you do, you can fend off distracting pitches that should go elsewhere, he says. Surely there's a way to do this without sounding robotic.
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