White Castle owner works to keep employees happy

03/1/2010 | BNET

White Castle was founded nearly 90 years ago on the belief that "happy team members make for happy customers," and it has maintained that guiding principle as part of the 420-restaurant chain's conservative approach to business, owner Dave Rife says. The company has retained about 20% of its workforce for more than 10 years by making employees feel as though they're part of the family, Rife says: "Our people are first; that's what it's all about for us."

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