What your sales team can learn from your favorite waitress

03/1/2011 | Customer Collective, The

The skills involved in providing great service are very similar to those required to be a great salesperson, writes Mike Gullickson. "The best salespeople are the ones that understand that they are in the service of others," he writes, noting that the skills required to provide great service, and close the deal, are the same for waitresses and multimillion dollar sales organizations.

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Customer Collective, The

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