Expedia CruiseShipCenters, the company's cruise booking Web site, offers independent agents the services of a host agency. The company has improved the technology used by its independent contractors. "Customers are showing incredible confidence in the system," said Matthew Eichhorst, president at Expedia CruiseShipCenters. "With bookings averaging around $3,000, we're already seeing the difference it makes for a customer to know that their own personal cruise consultant is overseeing their booking and available to call anytime."
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