If you want to inspire your troops, stop fiddling with your gadgets and actually pay attention to them, suggests Tachi Yamada, head of the Global Health Program at the Bill & Melinda Gates Foundation. Yamada, who prides himself on not carrying a BlackBerry, says that it's only by focusing fully on the people in front of you that you can make them feel valued. "When you actually are with somebody, you've got to make that person feel like nobody else in the world matters," he says. "Every moment counts, and that moment is lost if you're not in that moment 100%."
Published in Brief: