4 tips for making memorable speeches

03/3/2010 | CNNMoney/Fortune

In the social-media age, a lousy speech or presentation can easily come back to haunt you and your company, warns communication coach Mary Civiello. Stay at the top of your game throughout your visit, she writes. "Recognize that 'communication' begins the moment you arrive," she advises. "So be kind to the receptionist, thank the folks backstage, and hold your tongue until you drive off the lot -- no matter how clueless that guy in the front row was."

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