Radisson taps mobile for seamless booking, concierge service

03/4/2013 | MobileCommerceDaily.com

On-site concierge services via mobile devices are blending with Radisson's new mobile and online check-in service in a pilot project to provide a seamless interface for the hotel chain's guests. "On-site mobile use can be beneficial for allowing hotels to engage with their customers with nearest attractions, concierge and in-hotel vendor promotion to name a few," said Marci Troutman, CEO of SiteMinis. The Radisson package is also seen as a way to promote new offers and services.

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