Motivation need not be expensive

03/12/2009 |

Author Suzanne Bates offers some low-cost tips for motivating employees to help the bottom line. She suggests sending weekly e-mails highlighting specific accomplishments, set aside a day to connect with customers, provide training during down times and hold more "stand up" meetings to keep people in the loop.

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Vice President, HEDIS & Performance Outcomes
Dayton, OH