Avoid common mistakes when engaging with customers on social media

03/12/2014 | BusinessNewsDaily.com

Social media sites can be used to deliver customer service, but there are certain pitfalls you should avoid when embracing this strategy. Your outreach on social sites may fall flat if you are impersonal in your messaging, fail to note mentions of your brand or avoid responding to negative comments, according to Ashley Verrill, customer relationship management analyst at Software Advice.

View Full Article in:

BusinessNewsDaily.com

Published in Briefs:

SmartBrief Job Listings for Business

Job Title Company Location
Manager, Technical Staffing
U.S. Cellular
Chicago, IL
Human Resource Director
Confidential
Salt Lake City, UT
Administrative Management Specialist
Smithsonian Institute
Washington, DC
Manager, Human Resources
L'OREAL USA
Florence, KY
Generalist - Human Resources
Marriott Hotels Resorts
Brooklyn, NY