Why reliable processes are key for long-term success

03/12/2014 | Harvard Business Review online/HBR Blog Network

When a company is young, it makes sense to operate in project mode, where employees take on problems as they come. But in the long term, leaders will need to focus on creating reliable processes that yield consistent results, writes Derek Lidow. "The first step toward successfully making the transition is to explain why the shift from projects to processes is critical to the well-being of the enterprise," he writes.

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Harvard Business Review online/HBR Blog Network

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