How to talk with passive-aggressive people

03/13/2014 | Let's Grow Leaders

Passive-aggressive behavior can be toxic, but responding angrily is almost as bad as shutting down, writes Karin Hurt. Instead, it's important to speak calmly and confidently, make your position clear and articulate the ways in which you want them to act. "Nothing's more intimidating to someone trying to manipulate you [than] a calm, clear-headed, overview of the situation," Hurt writes.

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