Patients don't switch doctors because of low ratings, study says

03/13/2014 | Center for Advancing Health

A study from Health Services Research found that when patients choose a new doctor, they tend to pick someone with better performance ratings, but lower scores do not necessarily mean existing patients will switch physicians. Harvard School of Public Health researchers said patients are loyal to their physicians, but those with physicians in the lowest performance tier are more likely than other patients to change health plans.

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