J.D. Power survey hails iPhone, LG, Sanyo as top handsets

03/18/2012 | eWeek · Digital Trends

J.D. Power and Associates gave Apple's iPhone a five-star rating in its customer satisfaction report on smartphones, while LG Electronics and Sanyo earned top billing for feature phones. Trailing the iPhone were HTC, Samsung Electronics and Motorola Mobility. The firm also found that smartphone customers, especially 4G network users, were mostly unhappy with their devices' battery life, and that design was the least important factor they considered in choosing new handsets.

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eWeek · Digital Trends

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