IBM, CenterPoint collaborate on Customer Vision Platform

03/18/2013 | AOL Energy

IBM is working with CenterPoint Energy to develop a "Customer Vision Platform," which will help the utility use SAP software and other Big Data analytics tools to make better sense of its operational challenges. The program "will allow [CenterPoint] to simplify and enhance communication methods and interact with customers for general transactions as well as outages and service notification," IBM said in a statement.

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