CEO: Why Noodles employees don't take tips

03/19/2014 | Business Insider

Noodles & Co. has a no-tipping policy in large part because customers are already paying more for their fast-casual meals than they would at a quickservice eatery. "We don't really feel that folks should have to pay something additional for us to appreciate that they're choosing us over another restaurant," said CEO Kevin Reddy. The chain, which has 380 units in 29 states and Washington, D.C., already pays workers above minimum wage, he said.

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