Airlines are investing in new products, technologies and services

03/22/2012 | Fox Business

Airlines are embracing a renewed desire to modernize, this feature suggests. The overall experience has been improved with more legroom, better customer service, high-tech entertainment systems and larger bathrooms. "With cash freed up, the carriers can now focus on investing in new products, technologies and services that can actually help improve the experience for fliers, instead of alienating them," Jennifer Booton writes.

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