Needing to raise funds for a $4 billion network upgrade, T-Mobile USA will shutter seven call centers, with more cuts possible in the coming months, the carrier disclosed Thursday. The closings will eliminate 1,900 positions, but T-Mobile plans to add 1,400 jobs in the remaining call centers. The move to reduce the call center roster to 17 locations comes after T-Mobile lost 1.7 million contracted subscribers in 2011. "The customer base is less and the call volume is lower. This is an effort to optimize our operations," spokeswoman Cara Walker said.
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