What to do when you say something you shouldn't

03/25/2010 | Work Buzz, The

If you say something mean-spirited about someone at work -- and the person hears you -- apologize, says Joseph Grenny, co-author of "Crucial Conversations." Just make sure your apology matches the insult -- the bigger the gaffe, the bigger your "I'm sorry" needs to be, he says.

View Full Article in:

Work Buzz, The

Published in Brief:

SmartBrief Job Listings for Business

Job Title Company Location
Manager, Technical Staffing
U.S. Cellular
Chicago, IL
Human Resource Director
Salt Lake City, UT
Vice-President of Global Sales
Lindsay Corporation
Hartland, WI
Chief Operations Officer
Delta Community Supports
Blue Bell, PA
Administrative Management Specialist
Smithsonian Institute
Washington, DC