Yelp CEO: Backlash is a response to consumer empowerment

03/25/2010 | New York Times (tiered subscription model), The

Yelp, the consumer review site that's the subject of three class-action lawsuits, isn't extorting money from advertisers, but it is empowering consumers, chief executive Jeremy Stoppelman said. "There's simply anger over the accountability that Yelp brings and also this feeling of powerlessness because so much power is now being put in the hands of the consumer," he said.

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