TSA should improve communication over policy change, expert says

03/25/2013 | Hill, The

The Transportation Security Administration's decision to change its policies to allow small knives on planes has provoked criticism of the way the agency announced the plan. "They have not taken care to get the stakeholders on board," said Joshua Schank, president of the Eno Center for Transportation. "They don't want to explain because they don't want to reveal their reasons for making changes."

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Hill, The

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