Opinion: Obstacles Hardly Diminish Ease Of Online Grocery Services

A San Jose Mercury News writer sampled the online grocery services of Safeway and Albertson's, both launched this month. He found the services saved time and did away with the hassle of going to the actual stores. After five experiences ordering online, the writer suggests that Safeway upgrade its site and that both companies ask workers to double-check orders before delivery.

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San Jose Mercury News (Calif.) (free registration)

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