Service problems plague opening day of Heathrow Terminal 5

03/28/2008 | USA Today · Wall Street Journal, The

Travelers passing through Heathrow's new Terminal 5 on its opening day experienced delayed and canceled flights. Hundreds of arriving travelers waited for their bags because of a software breakdown, and British Airways expects to cancel 75 or more flights today. "We've had a few teething problems," said a spokeswoman for British Airways, which has exclusive use of the terminal.

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USA Today · Wall Street Journal, The

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